Marianna Sigala

Developing and Benchmarking Internet Marketing Strategies in the Hotel Sector in Greece
Journal of Hospitality & Tourism Research 2003 27: 375-401. [Abstract] [PDF] [References]  

Haemoon Oh

Reexamining Recovery Paradox Effects and Impact Ranges of Service Failure and Recovery
Journal of Hospitality & Tourism Research 2003 27: 402-418. [Abstract] [PDF] [References]  

Ki-Joon Back and Sara C. Parks

A Brand Loyalty Model Involving Cognitive, Affective, and Conative Brand Loyalty and Customer Satisfaction
Journal of Hospitality & Tourism Research 2003 27: 419-435. [Abstract] [PDF] [References]  

Seonghee Oak and William P. Andrew

Evidence for Weak-Form Market Efficiency in Hotel Real Estate Markets
Journal of Hospitality & Tourism Research 2003 27: 436-447. [Abstract] [PDF] [References]  

Soo K. Kang, Cathy H.C. Hsu, and Kara Wolfe

Family Traveler Segmentation by Vacation Decision-Making Patterns
Journal of Hospitality & Tourism Research 2003 27: 448-469. [Abstract] [PDF] [References]  

Jun Jian Sui and Seyhmus Baloglu

The Role of Emotional Commitment in Relationship Marketing: An Empirical Investigation of a Loyalty Model for Casinos
Journal of Hospitality & Tourism Research 2003 27: 470-489. [Abstract] [PDF] [References]  

Research Conferences
Journal of Hospitality & Tourism Research 2003 27: 494-495. [PDF]  

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