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This version was published on February 1, 2008
Journal of Hospitality & Tourism Research, Vol. 32, No. 1, 3-21 (2008)
DOI: 10.1177/1096348007309566
© 2008 ICHRIE

Comparing Forecasting Models in Tourism

Rachel J. C. Chen

University of Tennessee, rchen{at}utk.edu

Peter Bloomfield

North Carolina State University, bloomfld{at}stat.ncsu.edu

Frederick W. Cubbage

North Carolina State University, fred_cubbage{at}ncsu.edu

This study uses three major U.S. national parks as applications of statistically selecting appropriate methods to forecast attendance. Forecasting methods assessed include Naïve 1, Naïve 2, single moving average (SMA), single exponential smoothing (SES), Brown's, Holt's, autoregressive integrated moving average (ARIMA), derived time series cross-section regression (TSCSREG), and time series analysis with explanatory variable models. The mean absolute percentage error (MAPE) is used to measure the accuracy of forecasting methods. Based on the MAPE values, SMA produces the most accurate forecasting, followed closely by ARIMA, Brown's, and Naïve 1 models. Holt's and TSCSREG models produce the next most accurate forecasting, followed by SES, time series analysis with explanatory variable model, and Naïve 2. Methods used in this article are readily transferable to other hospitality and tourism data sets with annual visitation figures. Merits and limits of the proposed forecasting methods are discussed.

Key Words: mean absolute percentage error • forecasting methods


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