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Journal of Hospitality & Tourism Research, Vol. 30, No. 3, 378-400 (2006)
DOI: 10.1177/1096348006286798
© 2006 ICHRIE

The Measurement of Efficiency in Portuguese Hotels Using Data Envelopment Analysis

Carlos Alberto Pestana Barros

Technical University of Lisbon

Carla Almeida Santos

University of Illinois at Urbana–Champaign

In this study, the economic efficiency of a sample of Portuguese hotels for the period 1998-2002 is analyzed with data envelopment analysis. The efficiency scores of the hotels analyzed are decomposed into technical and allocative efficiency by using outputs, inputs, and input prices. A range of managerial and economic implications arising from the study is proposed.

Key Words: hotel efficiency • data envelopment analysis • Portugal


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