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Journal of Hospitality & Tourism Research, Vol. 27, No. 2, 237-253 (2003)
DOI: 10.1177/1096348003027002006

Diversity Training Management Initiatives in the Lodging Industry: An Exploratory Analysis of Underlying Dimensions

Pamela Weaver

Virginia Tech

LaChelle Wilborn

University of Memphis

Ken McCleary

Virginia Tech

Apichoke Lekagul

Chiang Mai University, Thailand

An exploratory study of managers with individual affiliate memberships in the American Hotel & Lodging Association was undertaken to (a) determine if any underlying dimensions are perceived within diversity management training initiatives (DMTIs) used in the lodging industry and (b) determine if managers can be grouped according to the importance placed on DMTIs. A survey was mailed to a random sample of 998 managers. A principal components analysis explaining 75% of the variance revealed that five underlying dimensions represented the DMTIs. Three groups of managers were identified from a hierarchical cluster procedure.

Key Words: diversity management training initiatives • human resources • lodging


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