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Journal of Hospitality & Tourism Research, Vol. 21, No. 3, 1-16 (1998)
DOI: 10.1177/109634809802100301

Work Values of Chinese Hotel Managers

Connie Mok

University of Houston

Ray Pine

Hong Kong Polytechnic University

Abraham Pizam

University of Central Florida

The research presented in this article is an examination of the work values and leadership preferences of Chinese hotel managers in Hong Kong. Work values were measured by a self-administered questionnaire based on Hofstede's (1980) Values Survey Module. One hundred and twenty questionnaires were returned by ethnic Chinese hotel managers working in Hong Kong. The findings indicate that Chinese hotel managers in Hong Kong highly value good working relationships with superiors and peers, as well as high monetary rewards. The same respondents did not put great emphasis on quality of life or quality of the external community. The preferred leadership style of the study's respondents was mostly paternalistic, while the majority of them worked under autocratic superiors.

Key Words: Key words: Work values, Chinese hotel managers • Hong Kong • Leadership style


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