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Journal of Hospitality & Tourism Research, Vol. 20, No. 2, 59-76 (1996)
DOI: 10.1177/109634809602000205
© 1996 ICHRIE

Crimes in Hotels

Susan Bach

University of Central Florida

Abraham Pizam

University of Central Florida

Crime data for 142 hotels/motels in the Central Florida area were collected from the appropriate law enforcement agencies, and those properties were mailed a questionnaire requesting information on their adoption and use of 34 crime preven tion strategies. Of the 62 hotels/motels that responded (44%), the results revealed that out of the 34 crime prevention strategies studied, only 15 (44%) showed a statistically significant relationship between their prevalence and the incidence of crimes. The remaining 19 strategies did not show any significant relationship between their existence and the level of crimes. The security devices that were found to be associated with impacting the various levels of crimes included: Mechanical locks with deadbolts, Electronic Locks, In-Room Safes, Front Office Safety Deposit Boxes, Secondary Locking Devices on Windows, Non-Monitored Surveillance Cameras, Monitored Surveillance Cameras, and Portable Communication Devices used by Security Staff. As to security policies, the study found that policies regarding: Emergency Key control, Lock Rotation, Inspection of Security Equipment, A vailabil ity of Security Staff, Presence of Security Staff on the Premises, SecurityAudits, and A vailability of Printed Information on Guest Escorts to Parking Lots, were associated with level of crimes.

Key Words: Key words: hotel • motel • crime • crime prevention • security


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