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Journal of Hospitality & Tourism Research, Vol. 20, No. 2, 1-14 (1996)
DOI: 10.1177/109634809602000201

Are Hotels Prepared for the Environmental Consumer?

Mary Elizabeth Gustin

Washington State University

Pamela A. Weaver

Virginia Polytechnic Institute and State University

The purpose of this study was to evaluate a consumer's intention to stay in a hotel based on the environmental strategies used by that hotel. Consumer's intention was measured using an adapted version of Hines' model of environmental beha vior. Knowledge, attitudes and perceived self-efficacy were the variables used to predict consumers' intentions to purchase a night's stay in a hotel. The multivariate test of significance revealed that each variable had a positive relationship to intention to purchase. The research findings suggest that a hotel implementing environmental strategies can increase business for that hotel.

Key Words: Key Words: environmental strate gies • consumers • knowledge • attitudes • perceived self-efficacy • and Hines' model


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