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Journal of Hospitality & Tourism Research, Vol. 19, No. 3, 83-97 (1995)
DOI: 10.1177/109634809501900308
© 1995 ICHRIE

Psychometric Testing for Management Selection in the United Kingdom Hotel and Catering Industry

Rosamund Bedford

Space-Time Systems

Elizabeth M. Ineson

Manchester Metropolitan University

This article reports the findings from an investigation into the use of psychomet ric testing for selecting hotel and catering (H&C) managers in the United Kingdom (UK). The research indicated that, in comparison with UK managerial recruiters in general, small H&C companies in particular lagged behind in the use of valid, cost- effective managerial selection techniques. Larger organisations showed a bias toward the use of personality as opposed to cognitive tests.


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