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Organizational Architectures for the 21St Century: the Redesign of Hospitality Firms

Cornell University

Changing customer needs, increased competition, technological advances, globalization, and a more diverse work force are current patterns which will lead toward a system-level redesign of tomorrow's organizations. This article discusses the importance of rethinking how we do business and the necessity of working with the inherent contradictions of organizing in a dynamic environment. The article considers the plausibility ofnetwork organizational designs, contracted workers, and flexible part-time workers.

Journal of Hospitality & Tourism Research, Vol. 17, No. 1, 103-109 (1993)
DOI: 10.1177/109634809301700109


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