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Journal of Hospitality & Tourism Research, Vol. 16, No. 2, 45-53 (1993)
DOI: 10.1177/109634809301600206

An Assessment of Casino Dealers' Motivational Attitudes

Richard J. Darder

University of Nevada, Las Vegas

An assessment of casino dealers' motivational attitudes was conducted at three Las Vegas casinos. Dealers' attitudes were assessed through a motivational-hygiene survey questionnaire. Casino supervisors' perceptions of the dealers' attitudes were also assessed and compared. Both the dealers' and supervisors' survey results were compared to previous studies of hospitality and general industry employees. Dealers exhibited different attitudes than employees of previous studies.

Key Words: Key Words: motivation • needs, attitudes.


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